Refund Policy
This policy explains when refunds may be granted for subscription purchases on SEO Toolkit Platform.
Refund Flow
Step 1
Submit a refund request via official support channels.
Step 2
Our team verifies eligibility and payment records.
Step 3
If approved, we process the reversal using the original payment method when possible.
Eligible Refund Conditions
- Duplicate payment
- System failure
- Failed activation
- Technical issues that prevent service delivery
Non-refundable Conditions
- Change of mind
- User error
- Service already consumed
Refund Process
Contact support with your payment reference. We may request verification before approving any refund. Approved refunds are processed within 7–14 business days and returned through the original payment method or payment reversal method supported by the gateway.
FAQ
How long does a refund take?
Approved refunds are typically processed within 7–14 business days.
Can I get a refund for change of mind?
No. Refunds are not granted for change of mind or user error.
What if I was double charged?
Duplicate payments are eligible for review and reversal.